Terms and Conditions

These terms cover use of Ag Desk Pro at agdeskpro.com, including the work-order text message program. Ag Desk Pro is irrigation service software operated by David Luvin. By using the site, requesting a demo, or receiving texts from this program, you agree to these terms and the Privacy Policy.

The service

Ag Desk Pro is a service desk for irrigation dealers. Dealers use it for customers, equipment, work orders, and shop staff. Customers may use it to see their own work. We may change or suspend features, including texting, when we need to operate, secure, or comply with carrier rules.

Text message program

Program name: Ag Desk Pro work order alerts. This is a transactional text program. It is not a marketing list.

When a dealer turns texting on, we may send:

• A technician a text when a work order is assigned to them.
• Shop managers a text when a work order is opened or updated.
• Office staff a text when a work order is marked repair done.
• A customer a text when their repair is done.

Messages name the dealer, the work order, and a short status. They may include a link to that work order. Message frequency varies with shop activity. You may receive a few messages per job, not a fixed daily schedule. Message and data rates may apply.

How you opt in

A dealer opts staff in by saving a mobile number on that person’s Ag Desk Pro profile for SMS and turning texting on for the company. A dealer opts a customer in by saving the customer’s mobile number on the customer record and turning texting on. Providing that number for work-order alerts is consent to receive these texts.

Consent to receive texts is not a condition of buying irrigation service from a dealer and is not required to use Ag Desk Pro.

How you opt out

Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message to cancel. After you opt out, we will not send further work-order texts to that number. You may opt in again by asking your dealer to save the number for SMS, or by replying START where the carrier supports it.

Reply HELP for help, or contact david@agdeskpro.com or (229) 304-6901.

Privacy and carriers

How we handle mobile numbers and text consent is in the Privacy Policy. We do not sell mobile numbers. We do not share text-message opt-in data with third parties for their marketing.

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and signal.

Accounts

You are responsible for the login your dealer or we issue, and for the customer and work-order records your company puts in the desk. Do not share passwords. We may suspend access that breaks these terms or puts the service at risk.

Cancellation

A company admin can cancel the Ag Desk Pro subscription by emailing david@agdeskpro.com or calling (229) 304-6901. Include the company name and the email on the account.

Approved companies start with a 15-day trial. Cancel during the trial, before the first charge, and there is no fee. If card setup is not finished, the trial runs until it ends, and logins stop unless billing is set up.

After the trial, the plan on the account is billed monthly through Stripe. Cancellation stops future charges. When the subscription ends, company logins are paused. Fees already charged for the current period are not refunded. Reply STOP only stops text messages. It does not cancel the subscription.

Contact

Questions about these terms or the text program: david@agdeskpro.com · (229) 304-6901