Support
We are here for irrigation dealers using AG Desk Pro, and for people who want a demo.
Send a message
Tell us your name, the email we should reply to, and what you need. Company is optional. This does not start a company or a trial.
Reach us
- Phone: 229-938-9000
- Email: info@agdeskpro.com or david@agdeskpro.com
- Demo form: Request a demo on the homepage
Say your company name, the email you log in with, and what you were trying to do. If it is a GPS or map issue, include the truck or pivot name.
Log in and passwords
Staff, managers, technicians, and customers use the same login at agdeskpro.com/login. If you forgot your password, use Reset password. We email a link if that address is in the system. Check spam if you do not see it.
New companies start at Start a company. You cannot log in until we approve the signup and you finish billing if we send a Stripe link.
Work orders, customers, and pivots
Your company admin and managers control stores, staff, customers, and equipment. If a customer cannot see a work order, have an admin check that customer login and the pivot on the work order. Admins can also set the company logo, stores, and maintenance checklists under Settings.
GPS and maps
Fleet tracking uses the connector your admin set up (for example Verizon Connect Reveal). If trucks are missing or GPS fails, confirm the connector credentials on the Connectors page and that the truck is assigned. Pivot navigation uses the coordinates saved on the pivot, not only the customer mailing address.
Billing and trial
After we approve a company you get a 15-day trial, then $499 per month for 10 staff seats. Extra staff seats are $19 per month. Customer logins are not staff seats. Card billing runs through Stripe. If a checkout email is missing, ask us and we can send the link again.
Privacy
How we handle data is in the Privacy Policy.