Privacy Policy

AG Desk Pro (“we,” “us”) is irrigation service software operated by David Luvin. This policy explains what we collect when you use agdeskpro.com, request a demo, start a company, or log in as a dealer, technician, manager, or customer.

Who this covers

If you work for an irrigation company that uses AG Desk Pro, that company is responsible for the customer, work order, and other records it puts in the desk. We host that data so their staff and customers can use the product. If you are visiting the public website or requesting a demo, we handle that information ourselves.

Information we collect

• Demo and contact requests: name, company, email, phone, and the message you send.
• Company signup: company name, contact name, title, work email, phone, address, staff count, notes, and the password you set for the first admin.
• Account and work orders: logins, roles, stores, customers, pivots, work orders, notes, parts, labor, photos you upload, and customer-facing status.
• Billing: if we approve your company, Stripe processes card and subscription details. We store Stripe customer and subscription IDs, not full card numbers.
• Email: we send signup notices, welcome and password emails, and billing links through our email provider (Resend).
• GPS and maps: only if a dealer connects Verizon Connect Reveal or similar. Then we may show truck locations and geofence/place data the dealer already has in that system. In-app maps use satellite imagery (Esri) with place and road labels. “Open in Google Maps” sends the pivot coordinates to Google when you choose that link.
• Cookies: signed session cookies (ag_session for company users and ag_platform for the operator portal) so you stay logged in. We do not use advertising cookies on the public site.

How we use it

• To run the service desk, demos, trials, and paid subscriptions.
• To email you about signup, approval, billing, and password reset.
• To operate GPS and maps when a dealer turns those connectors on.
• To keep the product secure, debug problems, and meet the law.

We do not sell your personal information.

Who we share it with

• Inside a company: staff and customers see what that company’s settings allow.
• Stripe for checkout and subscriptions.
• Resend (or SMTP if configured) to send email.
• Verizon Connect Reveal when a dealer connects it, using that dealer’s credentials.
• Hosting and infrastructure we use to run agdeskpro.com.
• If the law requires it, or to protect the service and our users.

How long we keep it

Demo requests and signup records are kept so we can follow up and operate the account. Company data stays while the tenant is active. If a company is deleted by the platform operator, we remove that tenant’s records from the production database. Billing history may remain at Stripe according to Stripe’s terms.

Your choices

You can request a copy, correction, or deletion of personal information we hold by emailing us. Customers and technicians should also ask their irrigation dealer, who controls most records in the desk. You can log out to end a session cookie.

Children

AG Desk Pro is for irrigation businesses. It is not directed at children under 13, and we do not knowingly collect their information.

Security

Access is limited by login and role. Passwords are stored hashed. Use a unique password. No internet service is perfectly secure.

Changes

We may update this policy. The date at the top will change. Continued use of the site after an update means you accept the revised policy.

Contact

Questions: david@agdeskpro.com or info@agdeskpro.com · 229-938-9000